6. Returns and Exchanges

What are the return conditions?

 Items must be returned within 14 days in unworn condition with tags attached. Sale items are exchangeable or eligible for store credit.

What are the return costs?

 Returns are at your own expense, depending on the courier and your location.

How can I exchange or return my order?

 Email info@aimant.com within 14 days of receipt for return instructions.

How long does it take to exchange a product? 

Exchanges are processed within 10 days of receiving your return.

What can I do if my exchange product is no longer available? 

Contact customer service for alternative solutions.

Where can I find my order number to register my return? 

Your order number is in the confirmation email you received after purchase.

What should I do if a product is delivered faulty or damaged? 

Contact info@aimant.com with a photo of the complaint for assistance.

What should I do if I want to return my order outside the return period?

 Contact customer service for alternative options.

How long does a refund take?

 Refunds are processed within 10 working days of receiving your return.